Based in Switzerland and owned by Oerlikon/Saurer, a worldwide producer of embroidery systems, Melco manufactures commercial and home-based embroidery machines in the U.S., since 1972. Melco continues to provide AMAYA embroidery systems, such as the AMAYA XTS Single-Head, the AMAYA XTS Multi-Head and the AMAYA BRAVO machine. Melco also offers you free training on your AMAYA machine if you purchased it from Melco. Troubleshooting your Melco AMAYA will help you save time, allowing you to return to your sewing projects without delay.
Overview of the Melco EMT16 PLUS modular embroidery system. This scalable, modular system allows flexible embroidery machine configurations. Start with a single-head embroidery machine, and add more embroidery machines to scale your system up as business grows. If you receive the message “Hoop Limit Detected” try the following two solutions: Open the Bernina OS (C: Program Files.
Power up your AMAYA machine if a sudden power loss occurs during operation. Your machine has an automatic power-fail recovery system and should return to its position when you were sewing a design. Your machine cannot be restored to its former position if too much time passed since it lost power as the backup capacitor will be drained.
Lift up the thread feeder arm and pull some of the upper thread through the eye of the needle to see if the thread runs smooth on one particular color or on one needle if the thread keeps breaking. Put the thread feeder arm down and continue sewing if the thread runs smoothly. Replace the needle if the thread continues to break by positioning the needle facing the front with the needle eye facing five degrees to the right.
Replace the thread with a new cone of thread if the thread breaks with just one color. As the years go by, thread becomes brittle and will break.
If your AMAYA machine gives you false upper thread breaks, locate the thread retainer spring at the bottom of the needle case cover and ensure you do not have the thread pulled too tightly after you thread the needle. Your machine has a thread break detection system, which can provide false thread breaks when too much thread tension exists.
Check for a power outage or glitch in your area if your AMAYA machine suddenly stops in the middle of your sewing. Use an Uninterruptible Power Supply (UPS) to maintain power to your electrical loads in the event of a power disruption.
Tip
Clean under the bobbin case tension spring whenever you change the bobbin by sliding the corner of a small piece of paper under the spring in the same direction of the thread. This removes an accumulation of bobbin wax and lint. Be careful not to bend the tension spring.
Call Melco Customer Service at 877-840-5829 if you continue having problems with your AMAYA machine.
Question: Sewing Machine Needle Not Catching Bobbin Thread
October 22, 2010
Does anyone know anything about sewing machines? The bobbin thread isn't being picked up by the needle. I'm not sure what I'm doing wrong, but it was working fine. It is possible, not sure, but the needle doesn't seem to be going down as far as it should. I am mighty confused. Please help.
By shivvers from Ireland
Answers
October 22, 20100 found this helpful
When I have that problem, I have found it works to hold the thread in the needle to the left while you put the needle down to pick up the bobbin thread. Sometimes it is still hard to see if the bobbin thread has come up and when that happens I take a darning needle and run it under the pressure foot and the bobbin thread is there, just needed a little help for me to see it and straighten it out.
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October 23, 20100 found this helpful
If redhatterb's suggestion doesn't work, you might have the bobbin turned the wrong direction. Also, try removing the top thread and rethreading the sewing machine.
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October 26, 20100 found this helpful
Sewing machines can be frustrating. Easy things to try, re-thread the machine and the bobbin. Be sure the bobbin thread is reasonably long (about4 inches). Be sure the needle is threaded from the correct side. Check your settings to see that you have everything on the correct setting. See if you have tightened up the knob or dial or whatever you have that enables you to thread your bobbin; you now have to have it back on the 'sew' setting.
October 26, 20101 found this helpful
Try changing the needle for a new one. I don't know why but this usually works for me.
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October 26, 20101 found this helpful
You may also check to make sure your needle is turned properly. I had this problem not too long ago. I had replaced the needle and tightened it in not realizing I had not set it in the slot properly. I redid it and it has worked well ever since.
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